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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexis Zumbro

March 2, 2026

5  out of  5
rating by Alexis Zumbro
"Great Customer Service!!"
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Arif Leufroy

March 2, 2026

5  out of  5
rating by Arif Leufroy
"I had a wonderful experience with Haley over the phone. She explained everything I had questions about in a kind, calm, respectful manner whilst helping me with my car insurance."
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requita Wilcox

March 2, 2026

5  out of  5
rating by requita Wilcox
"Today I was needing to add someone on my rental insurance and State Farm agent Adaza Deliz work quickly to help me with the paperwork. Thank you so much for responding and helping me out with the process. State Farm is the best!"
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Marie Conine

February 24, 2026

5  out of  5
rating by Marie Conine
"Awesome experience!!! Extremely informative. Thanks y'all 👍"
We responded:
"Marie, thank you for your fantastic feedback! I'm happy you had an informative experience with us. We appreciate your support! Let us know if there's anything else we can assist you with."
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Shirley Adair

February 12, 2026

5  out of  5
rating by Shirley Adair
"A Daza was very polite, helpful, patient and considerate in reviewing steps for completing signup program for driving safely and discount incentive."
We responded:
"Thank you, Shirley! I'm happy to hear that Adaza was able to assist you with such care and professionalism. It's great to know that the signup process for the driving safely program and discount incentive went smoothly. If you have any more questions or need further assistance, feel free to reach out!"
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Diana Booker

February 10, 2026

5  out of  5
rating by Diana Booker
"Brian Brakefield’s office offers top notch, courteous, prompt service. It’s a delight to have them cover all my auto and homeowners policies. I’m truly in good hands with State Farm!"
We responded:
"Hey, Diana! Thank you for sharing your experience with my office. I appreciate you recognizing the courteous and prompt service from our team, and it’s great to know we’ve been helpful with your auto, homeowners, mortgage, and renter’s insurance needs. We enjoy working with you and truly value the opportunity to be your State Farm office."
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Mackenzie Stringer

January 22, 2026

5  out of  5
rating by Mackenzie Stringer
"Today I was helped by the lovely Ked Consing, not only was he knowledgeable and polite, he was warm and understanding. He reached out to me multiple times, even when I was unable to talk to him he took the time to explain all the policies to me ask what I needed, and helped me make decisions that made me feel more secure. I am super grateful I would also like to say that when I called the receptionist was lovely and very sweet as well."
We responded:
"Thank you, Mackenzie, for sharing your experience! I'm happy to hear that Ked provided such attentive and understanding service. It's wonderful to know that you felt secure and well-informed about your decisions. Our receptionist will also be delighted by your kind words. If there's anything else you need, feel free to reach out!"
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Lisa Wilcoxon

January 15, 2026

5  out of  5
rating by Lisa Wilcoxon
"Called this State Farm agent and was transferred to Haley. She was wonderful. Very professional, knowledgeable and personable. I highly recommend for good rates and customer care."
We responded:
"Hey, Lisa! Thank you for taking the time to share this and for the five stars. I’m glad Haley was able to assist you and provide clear, professional support when you called in. Making sure questions are answered and coverages are reviewed thoroughly for your homeowners and auto insurance is important to us. We truly appreciate the recommendation and your trust in our team."
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Jean Lafleur

January 12, 2026

5  out of  5
rating by Jean Lafleur
"Great customer satisfaction! Excellent price! Great automobile insurance coverage!"
We responded:
"Thank you, Jean! I'm happy to hear that you're satisfied with our service and pricing. It's great to know that our insurance coverage meets your needs. If you have any questions or need further assistance, feel free to reach out anytime!"
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Bethany Owen

January 12, 2026

5  out of  5
rating by Bethany Owen
"Excellent service!"
We responded:
"Thank you, Bethany! I'm happy you found our service excellent. We’re committed to providing top-notch support for all your insurance needs. Let us know if there's anything else we can assist you with!"
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Joyce Egler

January 6, 2026

5  out of  5
rating by Joyce Egler
"I recently moved into Henry County from another county and wanted to Transfer my policy. I dropped in to Brian Brakefield office and was greeted by his team as if we were old familiar friends. Kady Hymowitz, Account Manager provided me with the quality and professional support as a State Farm client has come to expect for over twenty years in doing business with insurance company. It was a great experience meeting new team members!"
We responded:
"Hey, Joyce! Thank you for stopping by the office and for sharing such a warm welcome experience. I’m glad our team made you feel comfortable right away and that Kady took great care of you during your auto policy transfer. We appreciate you trusting us as you settled into Henry County."
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Cat Demian

January 5, 2026

5  out of  5
rating by Cat Demian
"Ked is the STAR! Super personable, professional and most importantly he is not "salesy". Also he brings additional value as Tagalog speaker."
We responded:
"Cat Demian, thank you for your wonderful feedback! I'm happy to hear that Ked made such a positive impression with his personable and professional approach. It's great to know that his ability to speak Tagalog added extra value to your experience. Let us know if we can help with anything else!"
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Elizabeth Johnson

December 22, 2025

5  out of  5
rating by Elizabeth Johnson
"I got lucky when I called this office and got Eanna. I know I talked her head off lol but she was so nice and I really appreciate her being patient with me.... TYSM!!! 🫶🏼"
We responded:
"Elizabeth, thank you for sharing your experience! I'm glad Eanna could assist you and provide the patience you needed. We truly appreciate your kind words and are here for any future questions or needs. Thanks for choosing us!"
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Leigh Beasley

December 5, 2025

5  out of  5
rating by Leigh Beasley
"Love this Agency!!! All the personnel are so friendly & helpful every time I reach out them! I recently worked with Nicky who was understanding towards my issue and able to help me efficiently & effectively!"
We responded:
"Thank you, Leigh! I'm happy to hear about your positive experience with our team. Nicky and everyone here strive to be friendly and helpful, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
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Jennifer Closson

December 4, 2025

5  out of  5
rating by Jennifer Closson
"Brian Brakefield State Farm is the best! Highly recommend! Our insurance went way down! They also have great service! Nicky is the best! She’s super sweet and went over and beyond when I had several things I needed help with .. Thanks for everything!"
We responded:
"Thank you, Jennifer! I'm happy to hear that you had such a positive experience with our team. Nicky will be delighted to know she made a difference for you. We're always here to help with any insurance needs you may have. Thanks for recommending us!"
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Expedient DTC

November 8, 2025

1  out of  5
rating by Expedient DTC
"The worst insurance company I have ever dealt with in my entire adult life. I had several policies to include two homes and three cars. I filed a claim for water damage and was denied payment and was told it was denied due to wrong type of coverage. It was a homeowner primary residence, but it was a rental. When I told them that I informed agent that one residence was a rental when I applied for the insurance. I was told it was still my fault that the wrong policy was activated. I was told that they keep records of all conversations and interactions with customers, but conveniently there are no records on my interactions. I also searched and found out that they are known to not pay claims, especially homeowners. There are complaints all over the web. If you need insurance. Find more reputable companies such as USAA, Farmers, Travelers and Allstate."
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Childrenne Irelus

November 4, 2025

5  out of  5
rating by Childrenne Irelus
"In my entire life, this is the first time I've met someone as patient and dynamic as Eanna. I want to take a moment to tell Eanna how grateful I am for her patience with me on the phone; her attentive listening, wisdom, and understanding were incredible. I feel so lucky to have spoken to you on the phone today. Thank you sincerely. State Farm is the best insurance; I recommend this insurance to you; you will never regret it."
We responded:
"Thank you, Childrenne, for your wonderful feedback! I'm delighted to hear about your positive experience with Eanna. Her dedication to providing attentive and understanding service is something we truly value. We're grateful for your recommendation and are here to assist with any future needs. Let us know if there's anything else we can do for you!"
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Miguel Jimenez 18

October 28, 2025

5  out of  5
rating by Miguel Jimenez 18
"Haley was awesome and helped me out very quickly with no hassle at all."
We responded:
"Miguel, thank you for sharing your experience! I'm happy to hear that Haley was able to assist you quickly and smoothly. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Victor Mendez

October 21, 2025

5  out of  5
rating by Victor Mendez
"Brian has been the most helpful with all of mine and my families insurance needs!"
We responded:
"Victor, thank you for your wonderful feedback! I'm happy to know that we have been able to assist you and your family with your insurance needs. We’re always here to help with anything else you might need!"
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TEE Davis

October 17, 2025

5  out of  5
rating by TEE Davis
"Iyona fron this office is ABSOLUTELY AMAZING!! She made the switch from another insurance EASY. She is sooo pleasant and nice, laughing just making what could be an annoying experience easy ! I probably could have save 10 or 20 more dollars bu continuing to look but because of Iyona I stopped looking and made State Farm my insurance. customer service is important and this was one of the best experiences Ive had. Thanks Iyona for your help! (and i dont write reviews but she deserved this!)"
We responded:
"Thank you, TEE Davis, for your wonderful feedback! I'm delighted to hear that Iyona made your transition to State Farm so smooth and enjoyable. It's fantastic to know that her friendly and helpful approach made such a positive impact on your experience. We truly value your decision to choose us for your insurance needs. If you ever need anything else, feel free to reach out!"
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Prophetess Estella Saunders

October 16, 2025

5  out of  5
rating by Prophetess Estella Saunders
"Thank you for your help and your support and walking me through the process you was so professional kind patient and knowledgeable of your job and I want to say thank you State Farm and Ms.Eanna ,M sincerely say thank you you made my day✨️✨️✨️"
We responded:
"Thank you for your wonderful feedback! I'm happy to hear that Eanna provided such professional and supportive service. Your kind words mean a lot to us. If you ever need anything else, feel free to reach out!"
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jahmar spence

September 15, 2025

5  out of  5
rating by jahmar spence
"I had the pleasure of working with Eanna from State Farm Insurance, and I can’t say enough about how wonderful my experience was. She is incredibly patient, professional, and attentive. No matter how many questions I had, Eanna took the time to explain everything clearly and made sure I fully understood my options."
We responded:
"Thank you, Jahmar, for sharing your experience! I'm happy to hear that Eanna provided such patient and professional service. We always aim to ensure our customers feel informed and supported. If you have any more questions or need assistance in the future, feel free to reach out!"
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val espin

September 15, 2025

5  out of  5
rating by val espin
"Eanna was so helpful and wonderful definitely recommend asking for her"
We responded:
"Thank you, Val! I'm glad to hear that Eanna was so helpful during your experience. We appreciate your recommendation and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
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Michael Gardner

September 13, 2025

5  out of  5
rating by Michael Gardner
"I dealt with Gabriella Diaz, and she was amazing. She epitomizes customer service excellence . She is very knowledgeable, honest and very sincere in her concerns and her assessment in making the best possible reccommendations. I have recommended some family, friends and co-workers to call! Thank you again!!!"
We responded:
"Thank you for your wonderful feedback, Michael! I'm delighted to hear about your positive experience with Gabriella. Her dedication to providing excellent service is truly appreciated, and it's great to know she made such a positive impact. We’re grateful for your recommendations and are here for any future needs you might have. Let us know if there's anything else we can assist with!"
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crystal knight

September 4, 2025

5  out of  5
rating by crystal knight
"Gabriella was awsome. She saved us a bunch of money and made the switch to State Farm a breeze!"
We responded:
"Crystal, thank you for your wonderful feedback! I'm happy to hear that Gabriella was able to assist you so effectively and make your transition to State Farm smooth. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"