State Farm® Insurance Agent Brian Brakefield
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mackenzie Stringer
January 22, 2026
5
out of
5
rating by Mackenzie Stringer
"Today I was helped by the lovely Ked Consing, not only was he knowledgeable and polite, he was warm and understanding. He reached out to me multiple times, even when I was unable to talk to him he took the time to explain all the policies to me ask what I needed, and helped me make decisions that made me feel more secure. I am super grateful I would also like to say that when I called the receptionist was lovely and very sweet as well."
We responded:
"Thank you, Mackenzie, for sharing your experience! I'm happy to hear that Ked provided such attentive and understanding service. It's wonderful to know that you felt secure and well-informed about your decisions. Our receptionist will also be delighted by your kind words. If there's anything else you need, feel free to reach out!"
Lisa Wilcoxon
January 15, 2026
5
out of
5
rating by Lisa Wilcoxon
"Called this State Farm agent and was transferred to Haley. She was wonderful. Very professional, knowledgeable and personable. I highly recommend for good rates and customer care."
We responded:
"Hey, Lisa! Thank you for taking the time to share this and for the five stars. I’m glad Haley was able to assist you and provide clear, professional support when you called in. Making sure questions are answered and coverages are reviewed thoroughly for your homeowners and auto insurance is important to us. We truly appreciate the recommendation and your trust in our team."
Jean Lafleur
January 12, 2026
5
out of
5
rating by Jean Lafleur
"Great customer satisfaction! Excellent price! Great automobile insurance coverage!"
We responded:
"Thank you, Jean! I'm happy to hear that you're satisfied with our service and pricing. It's great to know that our insurance coverage meets your needs. If you have any questions or need further assistance, feel free to reach out anytime!"
Bethany Owen
January 12, 2026
5
out of
5
rating by Bethany Owen
"Excellent service!"
We responded:
"Thank you, Bethany! I'm happy you found our service excellent. We’re committed to providing top-notch support for all your insurance needs. Let us know if there's anything else we can assist you with!"
Joyce Egler
January 6, 2026
5
out of
5
rating by Joyce Egler
"I recently moved into Henry County from another county and wanted to Transfer my policy. I dropped in to Brian Brakefield office and was greeted by his team as if we were old familiar friends. Kady Hymowitz, Account Manager provided me with the quality and professional support as a State Farm client has come to expect for over twenty years in doing business with insurance company. It was a great experience meeting new team members!"
We responded:
"Hey, Joyce! Thank you for stopping by the office and for sharing such a warm welcome experience. I’m glad our team made you feel comfortable right away and that Kady took great care of you during your auto policy transfer. We appreciate you trusting us as you settled into Henry County."
Cat Demian
January 5, 2026
5
out of
5
rating by Cat Demian
"Ked is the STAR! Super personable, professional and most importantly he is not "salesy". Also he brings additional value as Tagalog speaker."
We responded:
"Cat Demian, thank you for your wonderful feedback! I'm happy to hear that Ked made such a positive impression with his personable and professional approach. It's great to know that his ability to speak Tagalog added extra value to your experience. Let us know if we can help with anything else!"
Elizabeth Johnson
December 22, 2025
5
out of
5
rating by Elizabeth Johnson
"I got lucky when I called this office and got Eanna. I know I talked her head off lol but she was so nice and I really appreciate her being patient with me.... TYSM!!! 🫶🏼"
We responded:
"Elizabeth, thank you for sharing your experience! I'm glad Eanna could assist you and provide the patience you needed. We truly appreciate your kind words and are here for any future questions or needs. Thanks for choosing us!"
Leigh Beasley
December 5, 2025
5
out of
5
rating by Leigh Beasley
"Love this Agency!!! All the personnel are so friendly & helpful every time I reach out them! I recently worked with Nicky who was understanding towards my issue and able to help me efficiently & effectively!"
We responded:
"Thank you, Leigh! I'm happy to hear about your positive experience with our team. Nicky and everyone here strive to be friendly and helpful, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Jennifer Closson
December 4, 2025
5
out of
5
rating by Jennifer Closson
"Brian Brakefield State Farm is the best! Highly recommend! Our insurance went way down! They also have great service! Nicky is the best! She’s super sweet and went over and beyond when I had several things I needed help with .. Thanks for everything!"
We responded:
"Thank you, Jennifer! I'm happy to hear that you had such a positive experience with our team. Nicky will be delighted to know she made a difference for you. We're always here to help with any insurance needs you may have. Thanks for recommending us!"
Chris cason
December 4, 2025
5
out of
5
rating by Chris cason
"Haley helped setup switching from an overly expensive insurance company to StateFarm. Saving give or take $2,800 in a years span, with supreme service makes for a happy client. A+"
We responded:
"Hey, Chris! It’s awesome to hear that Haley made your switch to State Farm smooth and helped you save so much on your homeowners and auto insurance. Sounds like her service really stood out. Thanks for sharing your experience!"
Gina Davis
December 3, 2025
5
out of
5
rating by Gina Davis
"I am extremely pleased with the wonderful insurance agents ( Kady and Bryanna at State Farm. They are very knowledgeable, professional and always pleasant. Kady has always checked in with to see ihow she can help us even when we lady State for a couple of yrs. Their customer service is Umatched!! Thank you Ladies!!!"
We responded:
"Thank you, Gina! I'm happy to hear that Kady and Bryanna have provided you with such knowledgeable and professional service. It's great to know that their dedication and pleasant approach have made a positive impact on your experience. If there's anything else we can do for you, just let us know!"
Expedient DTC
November 8, 2025
1
out of
5
rating by Expedient DTC
"The worst insurance company I have ever dealt with in my entire adult life. I had several policies to include two homes and three cars. I filed a claim for water damage and was denied payment and was told it was denied due to wrong type of coverage. It was a homeowner primary residence, but it was a rental. When I told them that I informed agent that one residence was a rental when I applied for the insurance. I was told it was still my fault that the wrong policy was activated. I was told that they keep records of all conversations and interactions with customers, but conveniently there are no records on my interactions. I also searched and found out that they are known to not pay claims, especially homeowners. There are complaints all over the web. If you need insurance. Find more reputable companies such as USAA, Farmers, Travelers and Allstate."
Childrenne Irelus
November 4, 2025
5
out of
5
rating by Childrenne Irelus
"In my entire life, this is the first time I've met someone as patient and dynamic as Eanna. I want to take a moment to tell Eanna how grateful I am for her patience with me on the phone; her attentive listening, wisdom, and understanding were incredible. I feel so lucky to have spoken to you on the phone today. Thank you sincerely. State Farm is the best insurance; I recommend this insurance to you; you will never regret it."
We responded:
"Thank you, Childrenne, for your wonderful feedback! I'm delighted to hear about your positive experience with Eanna. Her dedication to providing attentive and understanding service is something we truly value. We're grateful for your recommendation and are here to assist with any future needs. Let us know if there's anything else we can do for you!"
Miguel Jimenez 18
October 28, 2025
5
out of
5
rating by Miguel Jimenez 18
"Haley was awesome and helped me out very quickly with no hassle at all."
We responded:
"Miguel, thank you for sharing your experience! I'm happy to hear that Haley was able to assist you quickly and smoothly. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Victor Mendez
October 21, 2025
5
out of
5
rating by Victor Mendez
"Brian has been the most helpful with all of mine and my families insurance needs!"
We responded:
"Victor, thank you for your wonderful feedback! I'm happy to know that we have been able to assist you and your family with your insurance needs. We’re always here to help with anything else you might need!"
TEE Davis
October 17, 2025
5
out of
5
rating by TEE Davis
"Iyona fron this office is ABSOLUTELY AMAZING!! She made the switch from another insurance EASY. She is sooo pleasant and nice, laughing just making what could be an annoying experience easy ! I probably could have save 10 or 20 more dollars bu continuing to look but because of Iyona I stopped looking and made State Farm my insurance. customer service is important and this was one of the best experiences Ive had. Thanks Iyona for your help! (and i dont write reviews but she deserved this!)"
We responded:
"Thank you, TEE Davis, for your wonderful feedback! I'm delighted to hear that Iyona made your transition to State Farm so smooth and enjoyable. It's fantastic to know that her friendly and helpful approach made such a positive impact on your experience. We truly value your decision to choose us for your insurance needs. If you ever need anything else, feel free to reach out!"
Prophetess Estella Saunders
October 16, 2025
5
out of
5
rating by Prophetess Estella Saunders
"Thank you for your help and your support and walking me through the process you was so professional kind patient and knowledgeable of your job and I want to say thank you State Farm and Ms.Eanna ,M sincerely say thank you you made my day✨️✨️✨️"
We responded:
"Thank you for your wonderful feedback! I'm happy to hear that Eanna provided such professional and supportive service. Your kind words mean a lot to us. If you ever need anything else, feel free to reach out!"
jahmar spence
September 15, 2025
5
out of
5
rating by jahmar spence
"I had the pleasure of working with Eanna from State Farm Insurance, and I can’t say enough about how wonderful my experience was. She is incredibly patient, professional, and attentive. No matter how many questions I had, Eanna took the time to explain everything clearly and made sure I fully understood my options."
We responded:
"Thank you, Jahmar, for sharing your experience! I'm happy to hear that Eanna provided such patient and professional service. We always aim to ensure our customers feel informed and supported. If you have any more questions or need assistance in the future, feel free to reach out!"
val espin
September 15, 2025
5
out of
5
rating by val espin
"Eanna was so helpful and wonderful definitely recommend asking for her"
We responded:
"Thank you, Val! I'm glad to hear that Eanna was so helpful during your experience. We appreciate your recommendation and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
Michael Gardner
September 13, 2025
5
out of
5
rating by Michael Gardner
"I dealt with Gabriella Diaz, and she was amazing. She epitomizes customer service excellence . She is very knowledgeable, honest and very sincere in her concerns and her assessment in making the best possible reccommendations. I have recommended some family, friends and co-workers to call! Thank you again!!!"
We responded:
"Thank you for your wonderful feedback, Michael! I'm delighted to hear about your positive experience with Gabriella. Her dedication to providing excellent service is truly appreciated, and it's great to know she made such a positive impact. We’re grateful for your recommendations and are here for any future needs you might have. Let us know if there's anything else we can assist with!"
Sandra Davis
September 10, 2025
5
out of
5
rating by Sandra Davis
"The agent I spoke with, I hope I spell her name correctly, was Eanna. She was patient and professional. She went through all my options and helped me choose the best one for me. Kudos 👏."
We responded:
"Sandra, thank you for your wonderful feedback! I'm happy to hear that Eanna provided you with such patient and professional service. It's great to know she helped you find the best option. We appreciate your kind words and are here for any future assistance you might need. Let us know if there's anything else we can do for you!"
crystal knight
September 4, 2025
5
out of
5
rating by crystal knight
"Gabriella was awsome. She saved us a bunch of money and made the switch to State Farm a breeze!"
We responded:
"Crystal, thank you for your wonderful feedback! I'm happy to hear that Gabriella was able to assist you so effectively and make your transition to State Farm smooth. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
LaKendra Moore
September 2, 2025
5
out of
5
rating by LaKendra Moore
"Would definitely refer anyone to Gabriella! Very helpful and open to working with my busy work schedule. I appreciate her patience and making sure everything was where I needed to be and when. I provided her with the requirements I needed for it and she got me a fabulous quote along with a smooth process of getting it implemented. I’m glad Brian has agents like you assisting us!"
We responded:
"Thank you, LaKendra! I'm happy to hear that Gabriella was able to assist you so effectively and accommodate your schedule. It's wonderful to know that she provided you with a great quote and a seamless process. We appreciate your recommendation and are always here to help with any future needs!"
Tahj Ingram
August 25, 2025
5
out of
5
rating by Tahj Ingram
"EANNA was amazing very informative and kind . She even walked me through my different policy options. ❤️"
We responded:
"Thank you, Tahj! I'm happy to hear that Eanna provided you with such informative and kind service. It's great to know she helped you understand your policy options. If you have any more questions or need further assistance, feel free to reach out!"
Angela DePeaza
August 22, 2025
5
out of
5
rating by Angela DePeaza
"Eanna was extremely informative and helpful throughout the entire process. She took the time to clearly explain everything, answered all of my questions with patience, and made sure I fully understood my options. I really appreciated her professionalism and the way she made the experience stress-free. Highly recommend working with her!"
We responded:
"Thank you for your review, A. Michelle! I'm glad to hear that Eanna provided such informative and helpful service. It's wonderful that she made the process stress-free and ensured you understood your options. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"