
State Farm® Insurance Agent Brian Brakefield
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ide F
August 19, 2025
"Worked with Gabriella and she was very informative."
"Thank you, Ide! I'm happy to hear that Gabriella provided you with such informative service. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Danny Harrison
August 19, 2025
"We love this office! Brian's staff have helped us a few times and the experiences have always been positive."
"Thank you, Danny! I'm happy to hear that you've had positive experiences with our office. Brian and the team are dedicated to providing great service, and your feedback means a lot to us. If you ever need anything else, feel free to reach out!"
Michael
August 19, 2025
"Haley Pitchford is an incredible State Farm representative. She was able to answer all of my questions regarding my policy. She is extremely professional and very knowledgeable regarding quotes driving laws and discount options. The reasoning for my call were the concerns I had regarding my policy. Haley was able to reassure me that I was making the right choices and that state farm would have me covered. I can appreciate Haley and State Farm. As a customer, I feel more than confident that State Farm will be there when I need them. Thank you Haley."
"Thank you for the review, Michael! We're delighted to hear about your positive experience with Haley as your State Farm Representative! Her professionalism and extensive knowledge of policies, driving laws, and discount options truly make her an asset to our team. It's wonderful to know that Haley was able to address your concerns, provide reassurance, and ensure that you feel confident in State Farm's coverage. We appreciate your feedback and will make sure to pass along your kind words to Haley. Thank you for choosing Brian Brakefield State Farm!"
Mylonna
August 14, 2025
"Gabriella was extremely helpful and offered me the best service I could’ve asked for. I would highly recommend her to anyone I know."
"Thank you, Mylonna! I'm happy to hear that Gabriella provided you with such excellent service. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out!"
Don Marley
August 12, 2025
"Breanna was lovely and very helpful"
"Thank you for your feedback, Don! I'm happy to hear that Breanna was able to assist you so well. Our team is dedicated to providing excellent service. Let us know if there's anything else we can do for you!"
Cleo Hardin
August 7, 2025
"Very knowledgeable and courteous a great time and person to deal with"
William Ibarrondo
August 7, 2025
"Great experience. Very friendly and informative."
"Thank you, William! I'm happy to hear that you had a great experience with us. It's wonderful to know that our team was friendly and informative. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
Dylan Geller
August 7, 2025
"Gabriella Castro-Diaz was a wonderful agent. She made the process of signing up for insurance super quick and easy. She’s also a delight to talk to!"
"Thank you so much for your kind words! We’re thrilled to hear that Gabriella made the insurance signup process quick and easy for you, and that you enjoyed talking with her. We truly appreciate your feedback and look forward to assisting you again in the future!"
IMAD KING
July 31, 2025
"Today I was helped by Breanna. She was VERY helpful and was able to fulfill all my customer needs!!! ROCK ON Brian Brakefield!!!"
"Thank you so much for your review, Imad! We're thrilled to hear that Breanna provided you with exceptional service and was able to meet all your needs. If you need anything else, feel free to reach out!"
Martine Chevalier
July 22, 2025
"Gabriella customer service skills is TOP TIER ! I would definitely recommend her to family and friends."
"Thank you for your review, Martine! I'm happy to hear that Gabriella provided you with exceptional service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Noah Rowe
July 17, 2025
"Kevin is the best insurance agent i have worked with in my life time. If you are looking for caring customer service and prompt replies this is the place!"
"Thank you for your review, Noah! I'm happy to hear that Kevin provided you with such excellent service. We strive to offer caring customer service and prompt responses to all our clients. If you need anything else, feel free to reach out!"
Penney Rhodes
July 14, 2025
"My review is based on my previous and most recent interaction with Brian Brakefield insurance agency. I switched to State Farm because of the willingness to work with me to help get my rates to the best possible, affordable prices. My recent interaction with Haley was awesome. She helped me insure two new cars, add a driver, add a life policy, and quoted for home owners insurance, all while being pleasant, professional, and relatable. She is knowledgeable with the products she offers and works with you to get the best possible rates. I recommend this branch if you are looking for auto, homeowners, or life policies. You will get the best possible service."
Pam Wright
June 26, 2025
"Gabriella was phenomenal to work with. Answered all my questions. She was patient and professional."
Kobbi Bunkley
June 11, 2025
"Everything was smooth and easy. They answered each question I had and even explained anything I didn’t understand. Also made suggestions and explained to me about any of services they provide. I will totally recommend them to anyone I know!!!"
Gabe Om
June 10, 2025
"She was super helpful and knowledgeable. Helped me understand everything and answered all my questions."
Catt Lickteig
June 6, 2025
"I had such a great experience! Haley Pitchford was incredibly informative and so patient with my numerous questions. She explained everything throughly, didn’t make me feel like an idiot for not knowing exactly what kind of coverages I wanted.. AND.. she helped save me so much money. I seriously love this office."
Megan Cox
June 5, 2025
"Gabriella made changing over to State Farm super easy. She was very communicative and professional."
Cody Lanier
June 4, 2025
"Spoke with Gabriella , she was very helpful and assisted me through the whole process and got me better rates thank you again"
April Love
June 4, 2025
"Excellent service, and the friendliest agents. Customer for over 5 years, and am very happy with this office. Every question is answered quickly and honestly."
Carey Kempf
May 28, 2025
"Always get fantastic customer service! Rachael is AWESOME!!! So happy with this team!"
Napayshni Miller
May 21, 2025
"They have always been helpful with anything I have asked them. If I have a problem that are quick to help anyway they can. All are very nice and understand even when they are having a bad day. I greatly appreciate all of them."
Eder “Echo” Balderas
May 16, 2025
"I’ll keep it short and sweet. I had no intentions of purchasing any sort of insurance through Statefarm. However, Haley Pitchford, was so persistent in a professional way course that I had no choice but to purchase. Us in sales look out for each other. Haley looked out for me. She’ll take good care of you."
Maya Harris
May 9, 2025
"Macey was very attentive to my details and helpful"
"Thank you, Maya, for sharing your experience! We're glad Macey was attentive to your concerns!"
Brian Turner
May 6, 2025
"Great experience i ever experienced shopping for insurance. Kevin helped me switch over with State Farm. Saved me hundreds of dollars."
"Thank you, Brian, for sharing your experience! I'm happy Kevin could help you switch to State Farm and save you money on your monthly bill. We are here if you need anything else!"
Lillian Drake
May 1, 2025
"I worked with Kevin, who was extremely helpful and patient with me. He answered all the questions I had and secured me with two policies at a discount. Very satisfied!"
"Thank you for the wonderful review, Lillian! Kevin is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."