State Farm® Insurance Agent Brian Brakefield
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
JASON BENICK
April 17, 2025
5
out of
5
rating by JASON BENICK
"We used Lauren for our home and cars and she saved us a ton of cash. She also went above and beyond when helping me with my mortgage company. I highly recommend giving her a call!"
Farrah Hembree
April 14, 2025
5
out of
5
rating by Farrah Hembree
"Absolutely loved working with Carleigh she got me back in with Statefarm I have been with State Farm since I was 20 years old and I am very pleased. I love state farm they have always had my back and I am happy to have met Carleigh. State farm is the way to go!!!!!!!😁😁😁😁Thank You so much"
Arthur Brunson
April 11, 2025
5
out of
5
rating by Arthur Brunson
"Carleigh was patient and thorough. She called back when she said that she would. She was very professional. Thank you!"
Amanda Bishop
April 11, 2025
5
out of
5
rating by Amanda Bishop
"Brian and his team are amazing! They always help get the best rate and are fast at getting back with you if you have any questions. I would definitely recommend them!"
Erin de Lira
April 10, 2025
5
out of
5
rating by Erin de Lira
"Brian is a great guy that loves to help others. Thank you for all that you do!"
Rashad Wynn
April 3, 2025
5
out of
5
rating by Rashad Wynn
"Working with Brian and team has been great over the years!!! Very responsive, friendly, and assists in getting the best rates for my family's insurance needs."
We responded:
"Thank you, Rashad, for your wonderful feedback! I'm glad to know that our team's responsiveness and friendliness have made a positive impact on your experience!"
Sharon Denbow
April 1, 2025
5
out of
5
rating by Sharon Denbow
"Alexis was amazing and wonderful. She provided me everything I needed was very knowledgeable"
We responded:
"Thank you for your kind words! I'm glad to hear that Alexis assisted you with everything you needed! "
Tonya Ancrum
March 26, 2025
5
out of
5
rating by Tonya Ancrum
"Spoke with Karen today to get renewal info regarding my homeowners & auto policies & she was so helpful & pleasant which was greatly appreciated because good customer service is hard to come by"
We responded:
"Tonya, we’re thrilled to hear that Karen’s customer service made your experience with our office a positive one! If there is anything else we can do for you, please give us a call!"
Kelly Mccord
March 26, 2025
5
out of
5
rating by Kelly Mccord
"Rachael was top notch in finding our son the best car insurance rates. The whole process was smooth and quick. I highly recommend Rachael at Brian Brakefield State Farm."
We responded:
"We are so happy to hear that Rachael was able to assist your son in finding the best car insurance rates. We do pride ourselves in our auto rates! Let us know if there's anything else we can do for you or your son!"
Tiffany overcash
March 24, 2025
5
out of
5
rating by Tiffany overcash
"State Farm is our family. I have been with them since I was 15 on my grandparents policy. Alexis has went above and beyond for me to make sure I have everything I need including life insurance I was told I could never get due to my health. Very pleased . Highly recommend."
We responded:
"Tiffany thank you so much for being such a long-time loyal customer, along with your grandparents! It means a great deal to us that you have trusted us to take care of you and your family!"
Mollie Bradford
March 24, 2025
5
out of
5
rating by Mollie Bradford
"Lauren was so sweet and helpful!"
We responded:
"Thank you for your kind words about Lauren! She is a wonderful asset to our team, and we are happy to hear our customers think the same thing!"
Brittany Law
March 19, 2025
5
out of
5
rating by Brittany Law
"I worked with Karen today and she actually got me a cheaper rate it was an excellent experience."
We responded:
"Hi Brittany! We're excited to hear how Karen assisted you in securing an affordable rate. We take pride in being able to offer that to our customers!"
Ant Bur
March 19, 2025
5
out of
5
rating by Ant Bur
"Lauren assisted me with my insurance needs and provided great customer service."
Rebecca Brown
March 14, 2025
5
out of
5
rating by Rebecca Brown
"I love my State Farm Agency. Brian Brakefield is the absolute best at customer service. Any questions or help I need is answered. I received the best birthday card ever from a business. I felt loved and appreciated."
We responded:
"Thank you, Rebecca, for sharing your wonderful experience! I'm happy to know that you feel valued and appreciated by our office. It's great to hear that the birthday card made your day special. If you ever have more questions or need assistance, we're here to help!"
Anthony Locklin
March 13, 2025
5
out of
5
rating by Anthony Locklin
"Chrystall was amazing, super nice, and very informative about the policies that I needed."
We responded:
"Thank you, Anthony, for sharing your experience! I'm glad to hear that Chrystall was able to provide you with the information you needed and that her friendly approach made a positive impact. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Jennifer Wentzel
March 5, 2025
5
out of
5
rating by Jennifer Wentzel
"Carleigh was fantastic to work with - friendly, professional, and well-informed. Everyone at State Farm has been great, and having Carleigh set up my renters insurance added another customer service win to this company. Highly recommend!"
We responded:
"Thank you, Jennifer, for your wonderful feedback! I'm delighted to hear that Carleigh provided such a friendly and professional experience while setting up your insurance. We're grateful for your recommendation and are always here to assist with any insurance needs you may have. Feel free to reach out anytime!"
y oatts
February 25, 2025
5
out of
5
rating by y oatts
"I needed to discuss how I could reduce my overall bundled insurance package costs. Lauren was absolutely amazing, competent, and efficient at helping me, and she provided optimal 5-Star Customer Service!"
We responded:
"Thank you for sharing your experience! I'm happy to know that Lauren provided such exceptional service in helping you reduce your insurance costs. Her dedication to delivering top-notch assistance is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime."
Stephen Aiken
February 21, 2025
5
out of
5
rating by Stephen Aiken
"Alexis was an absolute pleasure to talk to! She was efficient, knowledgeable, not pushy but persistent. Definitely a great agent at a great company"
We responded:
"Thank you, Stephen, for sharing your experience! I'm delighted to hear that Alexis made such a positive impression with her efficiency and knowledge. It's wonderful to know she provided the kind of service we strive for. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Mario Quintal
February 20, 2025
5
out of
5
rating by Mario Quintal
"I want to thank Haley A for all your help and generosity. Haley helped me with my situation and answered all my doubts, once again you are an incredible person and once again thank you"
We responded:
"Thank you, Mario, for your kind words! I'm happy to hear that Haley was able to assist you and address all your questions. Her dedication and generosity truly make a difference. If you need any further assistance, please don't hesitate to reach out."
Natalie Ross
February 15, 2025
5
out of
5
rating by Natalie Ross
"Very helpful! Ask for Carleigh."
We responded:
"Thank you, Natalie! I'm glad you found our service helpful. Carleigh is indeed a valuable part of our team, and we're grateful for her dedication. If you have any more questions or need assistance, feel free to reach out anytime!"
Endia Banks
February 4, 2025
5
out of
5
rating by Endia Banks
"Carleigh helped me out this morning! She got me set with my new insurance policy. Thanks so much for the service."
We responded:
"Endia, thank you for sharing your experience! I'm happy Carleigh could assist you with your new insurance policy. We're grateful for your trust in our service. If you have any further questions or need assistance in the future, don't hesitate to reach out!"
Connie Jorden
January 29, 2025
5
out of
5
rating by Connie Jorden
"Very nice and professional."
We responded:
"Thank you, Connie! I'm glad you found our service nice and professional. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Star Harris
January 24, 2025
5
out of
5
rating by Star Harris
"My Rep Ms karleigh has been magnificent. We need more people like her in the world as a whole.Very kind, Very Demure, Very Mindful… Thanks again to Ms. Karleigh🫶🏼"
We responded:
"Thank you, Star, for your wonderful feedback! I'm delighted to hear that Karleigh has made such a positive impact. Her kindness and mindfulness truly make her a valued part of our team."
Melanie Franco
January 23, 2025
5
out of
5
rating by Melanie Franco
"Miss Alexis Arredondo was so nice and patient with us. She did the absolute best for us and helped us get insured !!"
We responded:
"Thank you, Melanie, for sharing your experience! I'm delighted to hear that Alexis was able to assist you with such kindness and patience. It's wonderful to know she helped you get insured. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Amber Cesak
January 22, 2025
5
out of
5
rating by Amber Cesak
"Had such a great experience today while getting home insurance. Rashel was so helpful, & knew all the answers to all the questions I had. She made the process simple & easy... Not to mention it was a snow day & she was working from home! She spent an hour on the phone with me going over everything & helping find the best prices! I currently am insured by another State Farm agent, but I'm greatly considering switching over to Brian Brakefield & Rashel. Customer service means a lot to me as a customer & the service I have been provided in only 1 hour exceeds the service I have received from my current location in many years. Thank you again Rashel!"
We responded:
"Thank you, Amber, for sharing your wonderful experience! I'm so happy to hear that Rachael was able to assist you so effectively, even on a snow day from home. Her dedication to making the process simple and finding the best prices is truly commendable. We appreciate your consideration of switching to our office, and we're here to provide exceptional service whenever you need it. If you have any more questions or need further assistance, feel free to reach out!"