State Farm® Insurance Agent Brian Brakefield

"The services I received today from State Farm Insurance was top tier. From the explanation of things to the tone of the customer service representative and of course the breakdown of what they were able to provide 5 stars all around . I personally would like to that Mrs. Elaina for her services today."

"Very nice people"

"Haley was very nice, did not seem bothered to help me and took care of business at hand. She was a pleasure to talk to."

"The best costumer service you will find. Haley helped me get everything I needed. Very courteous. Thank you!"

"I would like to say Rachael Thurston always goes above anytime I contact the office! She is always so pleasant and helpful with any issues I have. She does exactly what she says she is going to do and gets right back with you! Thank you Rachael and Brian Brakefield's office for always being a phone call away!"

"I've been with this office for five years and they literally never disappoint, they are super helpful they go above and beyond to help, Chrystal my last rep saved my from a heart attack lol my rate was lowered due to discounts I wasn't even aware I was eligible for so now I can breathe a little lol. Thanks Chrystal!"

"My experience with Ms. Chrystall Ferguson was amazing! She was very knowledgeable and helpful. She handled my concerns and needs within a timely manner…one call that’s all! Thank you Ms. Chrystall Ferguson!"

"Yes, Elana was an amazing help and even went above and beyond to get the information I needed about my cancelation would definitely recommend their office because of their amazing customer service"

"Spoke with Rochelle and did a policy review, she was very helpful and knowledgeable! The convo definitely gave me peace of mind that I’m adequately covered."

"Elaina was wonderful. She was so helpful and I would recommend her to anyone looking for insurance."

"Elaina did an awesome job helping me today with sorting out everything with my accounts. Great customer service! Thanks again Elaina."

"Rashel have explained things to me that have never been done before the years I’ve been with State Farm. She is the reason I decided to stay with them. They need more people like her working in this office. She needs to manage this place."

"I talked with Chrystall Ferguson today. She always so helpful and pleasent to talk to. She found out what my real payment was and walked me through the payment process. She has a way of making a busniess transaction feel like you are dealing with a family member you have known all of your life. Thanks Chrystall!"

"My agent was very helpful and professional. She offered me as many discounts as possible. She really worked hard to get me the best quote."

"I had the pleasure of speaking to Ms. Gutierrez! She was a breathe of fresh air and made everything seem so simple! Great attitude and costumer service. She needs a raise!"

"Chrystall was very helpful in setting up my auto pay. She is very quick and courteous."

"Rachel was so helpful, knowledgeable and friendly! She saved us a ton of money and it only took a few minutes! Excellent customer service! We just love State Farm!"

"Crystall took great care of me and I even got two additional policies. Looking forward to great things with State Farm."

"Chrystall was very patient and understanding. I appreciate her willingness to find a resolution to my complicated account issues."

"The agent was so courteous and understanding of my problems. She did everything it took to get my insurance concerns resolved definitely five star"

"Chrystall was Very helpful and professional! Plus I was able to save Big by switching with them! Would recommend them to Everyone!!"

"Loved working with Chrystall Ferguson at Brian Brakefield State Farm. She talked me through everything and helped me get the insurance I needed."

"Very helpful, informative, and easy to talk to! Thanks again!"

"Shoutout Christina “Rashel” she was the truth! She helped me get my insurance to the lowest they could while also being kind and generous. Thank you all!"