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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Megan Cox

Megan Cox

June 5, 2025

5  out of  5
rating by Megan Cox
"Gabriella made changing over to State Farm super easy. She was very communicative and professional."
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Cody Lanier

June 4, 2025

5  out of  5
rating by Cody Lanier
"Spoke with Gabriella , she was very helpful and assisted me through the whole process and got me better rates thank you again"
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April Love

June 4, 2025

5  out of  5
rating by April Love
"Excellent service, and the friendliest agents. Customer for over 5 years, and am very happy with this office. Every question is answered quickly and honestly."
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Carey Kempf

May 28, 2025

5  out of  5
rating by Carey Kempf
"Always get fantastic customer service! Rachael is AWESOME!!! So happy with this team!"
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Napayshni Miller

May 21, 2025

5  out of  5
rating by Napayshni Miller
"They have always been helpful with anything I have asked them. If I have a problem that are quick to help anyway they can. All are very nice and understand even when they are having a bad day. I greatly appreciate all of them."
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Eder “Echo” Balderas

May 16, 2025

5  out of  5
rating by Eder “Echo” Balderas
"I’ll keep it short and sweet. I had no intentions of purchasing any sort of insurance through Statefarm. However, Haley Pitchford, was so persistent in a professional way course that I had no choice but to purchase. Us in sales look out for each other. Haley looked out for me. She’ll take good care of you."
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Maya Harris

May 9, 2025

5  out of  5
rating by Maya Harris
"Macey was very attentive to my details and helpful"
We responded:
"Thank you, Maya, for sharing your experience! We're glad Macey was attentive to your concerns!"
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Brian Turner

May 6, 2025

5  out of  5
rating by Brian Turner
"Great experience i ever experienced shopping for insurance. Kevin helped me switch over with State Farm. Saved me hundreds of dollars."
We responded:
"Thank you, Brian, for sharing your experience! I'm happy Kevin could help you switch to State Farm and save you money on your monthly bill. We are here if you need anything else!"
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Lillian Drake

May 1, 2025

5  out of  5
rating by Lillian Drake
"I worked with Kevin, who was extremely helpful and patient with me. He answered all the questions I had and secured me with two policies at a discount. Very satisfied!"
We responded:
"Thank you for the wonderful review, Lillian! Kevin is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
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JASON BENICK

April 17, 2025

5  out of  5
rating by JASON BENICK
"We used Lauren for our home and cars and she saved us a ton of cash. She also went above and beyond when helping me with my mortgage company. I highly recommend giving her a call!"
We responded:
"Hi Jason, we’re happy to hear that you bundled with us! It’s great that you noticed the savings from bundling!"
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Farrah Hembree

April 14, 2025

5  out of  5
rating by Farrah Hembree
"Absolutely loved working with Carleigh she got me back in with Statefarm I have been with State Farm since I was 20 years old and I am very pleased. I love state farm they have always had my back and I am happy to have met Carleigh. State farm is the way to go!!!!!!!😁😁😁😁Thank You so much"
We responded:
"Farrah, I am absolutely thrilled that we were able to bring you back on board with State Farm! It’s wonderful to have you with us again, and I look forward to all the great things we can achieve together moving forward!"
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Arthur Brunson

April 11, 2025

5  out of  5
rating by Arthur Brunson
"Carleigh was patient and thorough. She called back when she said that she would. She was very professional. Thank you!"
We responded:
"Hello Arthur, thank you for your feedback! We take pride in providing prompt responses to ensure our customers are well taken care of."
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Amanda Bishop

April 11, 2025

5  out of  5
rating by Amanda Bishop
"Brian and his team are amazing! They always help get the best rate and are fast at getting back with you if you have any questions. I would definitely recommend them!"
We responded:
"Thank you, Amanda! I'm glad to hear that you find our team amazing and that we've been able to assist you with great rates. Your recommendation means a lot to us. If you ever have more questions or need further assistance, don't hesitate to reach out."
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Erin de Lira

April 10, 2025

5  out of  5
rating by Erin de Lira
"Brian is a great guy that loves to help others. Thank you for all that you do!"
We responded:
"Thank you, Erin, for your thoughtful words! I'm glad to know that you value our efforts and what we've done for you!"
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Rashad Wynn

April 3, 2025

5  out of  5
rating by Rashad Wynn
"Working with Brian and team has been great over the years!!! Very responsive, friendly, and assists in getting the best rates for my family's insurance needs."
We responded:
"Thank you, Rashad, for your wonderful feedback! I'm glad to know that our team's responsiveness and friendliness have made a positive impact on your experience!"
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Sharon Denbow

April 1, 2025

5  out of  5
rating by Sharon Denbow
"Alexis was amazing and wonderful. She provided me everything I needed was very knowledgeable"
We responded:
"Thank you for your kind words! I'm glad to hear that Alexis assisted you with everything you needed! "
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Tonya Ancrum

March 26, 2025

5  out of  5
rating by Tonya Ancrum
"Spoke with Karen today to get renewal info regarding my homeowners & auto policies & she was so helpful & pleasant which was greatly appreciated because good customer service is hard to come by"
We responded:
"Tonya, we’re thrilled to hear that Karen’s customer service made your experience with our office a positive one! If there is anything else we can do for you, please give us a call!"
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Kelly Mccord

March 26, 2025

5  out of  5
rating by Kelly Mccord
"Rachael was top notch in finding our son the best car insurance rates. The whole process was smooth and quick. I highly recommend Rachael at Brian Brakefield State Farm."
We responded:
"We are so happy to hear that Rachael was able to assist your son in finding the best car insurance rates. We do pride ourselves in our auto rates! Let us know if there's anything else we can do for you or your son!"
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Tiffany overcash

March 24, 2025

5  out of  5
rating by Tiffany overcash
"State Farm is our family. I have been with them since I was 15 on my grandparents policy. Alexis has went above and beyond for me to make sure I have everything I need including life insurance I was told I could never get due to my health. Very pleased . Highly recommend."
We responded:
"Tiffany thank you so much for being such a long-time loyal customer, along with your grandparents! It means a great deal to us that you have trusted us to take care of you and your family!"
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Mollie Bradford

March 24, 2025

5  out of  5
rating by Mollie Bradford
"Lauren was so sweet and helpful!"
We responded:
"Thank you for your kind words about Lauren! She is a wonderful asset to our team, and we are happy to hear our customers think the same thing!"
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Brittany Law

March 19, 2025

5  out of  5
rating by Brittany Law
"I worked with Karen today and she actually got me a cheaper rate it was an excellent experience."
We responded:
"Hi Brittany! We're excited to hear how Karen assisted you in securing an affordable rate. We take pride in being able to offer that to our customers!"
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Ant Bur

March 19, 2025

5  out of  5
rating by Ant Bur
"Lauren assisted me with my insurance needs and provided great customer service."
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Rebecca Brown

March 14, 2025

5  out of  5
rating by Rebecca Brown
"I love my State Farm Agency. Brian Brakefield is the absolute best at customer service. Any questions or help I need is answered. I received the best birthday card ever from a business. I felt loved and appreciated."
We responded:
"Thank you, Rebecca, for sharing your wonderful experience! I'm happy to know that you feel valued and appreciated by our office. It's great to hear that the birthday card made your day special. If you ever have more questions or need assistance, we're here to help!"
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Anthony Locklin

March 13, 2025

5  out of  5
rating by Anthony Locklin
"Chrystall was amazing, super nice, and very informative about the policies that I needed."
We responded:
"Thank you, Anthony, for sharing your experience! I'm glad to hear that Chrystall was able to provide you with the information you needed and that her friendly approach made a positive impact. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Jennifer Wentzel

March 5, 2025

5  out of  5
rating by Jennifer Wentzel
"Carleigh was fantastic to work with - friendly, professional, and well-informed. Everyone at State Farm has been great, and having Carleigh set up my renters insurance added another customer service win to this company. Highly recommend!"
We responded:
"Thank you, Jennifer, for your wonderful feedback! I'm delighted to hear that Carleigh provided such a friendly and professional experience while setting up your insurance. We're grateful for your recommendation and are always here to assist with any insurance needs you may have. Feel free to reach out anytime!"