State Farm® Insurance Agent Brian Brakefield
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Daryl Huxhold
August 27, 2026
"Great insurance agent Brian Brakefield"
"Thank you, Daryl! I'm happy to hear you think so highly of our office. We strive to provide the best service possible. Let us know if we can help with anything else!"
Jacob Lafferty
August 26, 2026
"Dresden was very helpful and informative. They crush rates and provide good coverage. And it’s backed by a name you can depend on. Thanks to everybody at this branch."
"That is wonderful to hear, Jacob! Knowing that Dresden provided such helpful, informative care and that you are thoroughly pleased with your auto and home insurance makes me incredibly proud. Thank you for taking a moment to post your support for her and our entire team!"
marduk_AmenRa
August 24, 2026
"Customer service was excellent gave you everything you needed"
"We are so glad to assist you, marduk_AmenRa! Offering prompt, personable, and complete guidance whenever you reach out regarding your policy options is a top priority for our team. Thank you for sharing such kind thoughts with our community!"
Cassidy Mathis
August 20, 2026
"Everyone i have talked to from here has been awesome at making the whole process very easy."
"Cassidy, thank you for taking the time to leave us a review! I'm happy to hear that our team has made the process easy for you. We strive to make everything as smooth as possible. Let us know if we can help with anything else!"
Carey Kempf
August 19, 2026
"Always get fantastic customer service!
Breanna is AWESOME!!! So happy with this team!"
"Thank you Carey! We appreciate your review. And we sincerely cherish the long relationship we have had with your entire family. Grateful to know that we are still providing you with the service you deserve!"
Kent Barksdale
August 18, 2026
"Always a welcoming, warm experience at Brian Brakefield’s State Farm Agency. Brian and his employees are Johnny on the Spot with the most updated and pertinent information on adding discounts to already high insurance rates . Have been using Brian for over 20 years on both my Homeowners and Car Insurance. Great service at all times ."
"Kent, thank you for taking the time to leave us a review! I'm happy to hear that you've consistently had a welcoming experience with us over the past 20 years. It's great to know that our team has been able to provide you with up-to-date information and service you can rely on. We're always here if you need anything else!"
Magesh Kumar
August 17, 2026
"⭐⭐⭐⭐⭐
I had a great conversation and working with Mark Walters at State Farm. He was very friendly,professional, helpful, and took the time to understand my insurance needs. Mark provided me with the best auto insurance quote compared with the other options I checked, and he made the entire process simple and straightforward.
I really appreciate his excellent customer service, quick responses, and willingness to answer all my questions. I highly recommend Mark Walters to anyone looking for a knowledgeable and trustworthy insurance agent. Thank you, Mark, for your great service!"
"Thank you for taking the time to leave us a review, Magesh! I'm glad to hear that Mark was able to assist you with your insurance needs and make the process easy for you. We appreciate your recommendation and are here to help if you need anything else!"
Jimmy Stewart
August 16, 2026
"I recently made the switch from another insurer to Brian and State Farm. I have been super impressed with the level of communication, follow thru and professionalism. Great job!"
"Thank you, Jimmy, for taking the time to share your experience! I'm happy to hear that you're impressed with our communication and professionalism. We strive to provide the best service possible. Let us know if we can help with anything else!"
Calvin Smith
August 14, 2026
"Mark was very helpful and insightful."
"Calvin, thank you for taking the time to leave us a review! I'm glad to hear that Mark was able to provide helpful and insightful service. We appreciate your feedback and support. Let us know if we can help with anything else!"
jamie martin
August 13, 2026
"Amazing customer service, I have been a customer for as long as I can remember and it has always been a great experience. A quick call, text or email I am set on whatever is needed. Greatly appreciated…"
"That is wonderful to hear, Jamie! Knowing that our team provided informative answers, responded promptly across phone, text, and email, and took care of your vehicle, home, property, life, motorcycle, accident, mortgage, and liability details makes me incredibly proud. Thank you for taking a moment to post your review and support our local McDonough office!"
Jaalen Brown
August 11, 2026
"Mark was super helpful and patient with me getting my life back together after a near death motorcycle accident!"
"Jaalen, thank you for taking the time to leave us a review! I'm really glad to hear that Mark was able to assist you during such a challenging time. It's important to us that you feel supported and cared for. We're always here if you need anything else!"
Daniel Green
August 7, 2026
"Brian and his team are awesome!! Glad I made the switch!"
"Thank you, Daniel! I'm happy to hear that you're glad about making the switch to our office. We strive to provide awesome service, and it's great to know we're hitting the mark. We're always here if you need anything else!"
Todd Baker
August 5, 2026
"The best and most helpful group out there!"
"Todd, I'm happy to hear that you find our team helpful. We strive to provide the best service possible. Let us know if we can help with anything else!"
Alex Arroyo
July 28, 2026
"Kady made me feel like family from the very beginning. She was professional, knowledgeable, and took the time to find me the best rates for both my home and auto insurance while ensuring I had the coverage I needed. Her dedication and excellent customer service made the entire process smooth and stress-free. I highly recommend her to anyone looking for any type of insurance."
"Thank you, Alex! I'm really happy to hear that Kady made you feel like family and provided such excellent service. It's great to know she was able to find the right coverage for your insurance. We appreciate your recommendation and are here if you need anything else!"
Susan Gentry
July 27, 2026
"I worked with Hayley and she was so friendly, knowledgeable, and down to earth. Good customer service is really hard to come by this day and time, but Hayley truly exceeded my expectations."
"Thank you, Susan! I'm happy to hear that Haley provided you with such a positive experience. We strive to offer exceptional service, and it's great to know Haley exceeded your expectations. We're always here if you need anything else!"
Bruce O'Donnell
July 25, 2026
"I worked with Mark from State Farm. I purchased 3 policies and got a great price. Mark understood my needs and was great to work with."
"Bruce, thank you for taking the time to leave us a review! I'm happy to hear that Mark was able to assist you with your policies and provide a great price. We always aim to understand and meet your needs. Feel free to reach out if you need anything else!"
Austin Hendrickson
July 23, 2026
"Super helpful and responsive to answer all my questions about moving to town. Thanks!!"
"Austin, thank you for taking the time to leave us a review! I'm glad we could assist you with your questions about moving to town. Welcome to the area! Let us know if we can help with anything else!"
Eli Parker
July 21, 2026
"Brian Brakefield State Farm has the best customer service and great response time!"
"Eli, thank you for taking the time to leave us a review! I'm happy to hear that you appreciate our customer service and quick response time. We strive to make every interaction a positive one. Let us know if we can help with anything else!"
Becky Berry
July 20, 2026
"I had a great experience working with Mark at State Farm. He was incredibly helpful throughout the entire insurance process, took the time to answer all of my questions, and made everything easy to understand. He was professional, knowledgeable, and genuinely cared about finding the best coverage for my needs. I really appreciate his excellent customer service and would highly recommend Mark to anyone looking for an insurance agent!"
"Becky, thank you for taking the time to leave us a review! I'm glad to hear that Mark was able to make your insurance process smooth and easy to understand. It's wonderful to know that his professionalism and dedication to finding the right coverage made a positive impact. We appreciate your recommendation and support! Let us know if we can help with anything else!"
Yocasta Reyes
July 17, 2026
"They’re very professional ; very helpful and friendly; thank you Adaza;was a pleasure to work with you; highly recommended"
"Yocasta, thank you for taking the time to leave us a review! I'm happy to hear that you found our team professional, helpful, and friendly. Adaza will be thrilled to know you enjoyed working with her. We appreciate your recommendation! Let us know if we can help with anything else."
Noah Aragon
July 10, 2026
"Had a great experience talking with Mark Walters. Mark was able to provide me with the same coverage for over $400 less than my current premiums. He was very thorough in making sure all of my needs were met. Mark was very friendly, easy to get in ahold of and overall great to work with."
"Thank you, Noah! I'm happy to hear that Mark was able to help you find the coverage you needed while saving you money. It's great to know he made the process smooth and was readily available. We appreciate your feedback and are here if you need anything else!"
Jean Lafleur
July 10, 2026
"Great customer satisfaction! Excellent price! Great automobile insurance coverage!"
"Thank you, Jean! I'm happy to hear that you're satisfied with our service and pricing. It's great to know that our insurance coverage meets your needs. If you have any questions or need further assistance, feel free to reach out anytime!"
ladyadj2
July 8, 2026
"Just reached out to get several quotes as my rates have increased from my current company. Kady from the office has been fast to respond with quotes and questions! Excellent customer service!"
"Hello, ladyadj2! We greatly appreciate you sharing that Kady was able to assist you quickly with your quotes and questions. Our team strives to provide excellent customer service, and it's rewarding to know we met your expectations. Thank you for sharing your support for our McDonough agency!"
Kenny W.
July 2, 2026
"Great service to me from representative Susie at the office of State Farm Insurance agency Brian Brakefield in McDonough, GA. She kindly and patiently clarified some confusion I had over payment status on vehicles I have insured with the agency. Thanks Susie, well done!"
"Kenny, thank you for taking the time to leave us a review! I'm happy to hear that Susie was able to assist you with your payment questions. We always aim to provide clear and helpful service. Let us know if we can help with anything else!"
G
July 1, 2026
"Great service. Everyone was very kind! And I got my car removed and new car added quickly without issue!"
"Thank you, G! I'm happy to hear that you experienced great service and that our team was able to assist you with your changes smoothly. We appreciate your feedback and support. Let us know if we can help with anything else!"